Sheryl Sandberg : loss of husband

Sheryl Sandberg, chief operating officer (COO) of Facebook and her husband

Sandberg, the Chief Operating Officer of Facebook, said she wanted to give back after the outpouring of sympathy and wisdom she's received, both in private and public. She expressed gratitude for the time she had with her husband and a renewed appreciation for each day of life. And she reflected on the void left by losing a spouse.

While the experience of grief is profoundly personal, the bravery of those who have shared their own experiences has helped pull me through. Some who opened their hearts were my closest friends. Others were total strangers who have shared wisdom and advice publicly.

So I am sharing what I have learned in the hope that it helps someone else. In the hope that there can be some meaning from this tragedy. ...

I have learned how ephemeral everything can feel--and maybe everything is. That whatever rug you are standing on can be pulled right out from under you with absolutely no warning. In the last thirty days, I have heard from too many women who lost a spouse and then had multiple rugs pulled out from under them.

Some lack support networks and struggle alone as they face emotional distress and financial insecurity. It seems so wrong to me that we abandon these women and their families when they are in greatest need.

I have learned to ask for help--and I have learned how much help I need.

Thirty days after tech executive David Goldberg died while vacationing in Mexico with his family, his widow, Sheryl Sandberg, has posted a lengthy statement on Facebook marking the grieving period and reflecting on her loss.

I have lived thirty years in these thirty days. I am thirty years sadder. I feel like I am thirty years wiser.

Goldberg, the CEO of web survey company SurveyMonkey, was just 47 when he died May 1 after falling off a treadmill at a resort in Mexico. Local investigators said it was the result of head trauma, but autopsy results suggest Goldberg had a heart arrhythmia that may have contributed to his death.

Sandberg, who is also the author of the widely-discussed book on empowering women in the workplace, "Lean In," has said choosing a life partner is the most important decision a woman can make. She credited Goldberg for helping to make her success possible.

"Everyone knows marriage is the biggest personal decision you make, but it's the biggest career decision you make," Sandberg told Norah O'Donnell during a "60 Minutes" profile in 2013. "Because you cannot have a full career and a full life at home with your children if you are also doing all of the housework and child care. "

She said they split household work and parenting responsibilities equally. "It turns out that a husband who does the laundry, it's very romantic when you're older. It's hard to believe when you're younger. But it's absolutely true."

The two met while living in Los Angeles and married in 2004. They had two children together.

On May 5, the day Goldberg was laid to rest, Sandberg wrote in her first Facebook post after his death:

If the day I walked down that aisle with Dave someone had told me that this would happen - that he would be taken from us all in just 11 years - I would still have walked down that aisle. Because 11 years of being Dave Goldberg's wife, and 10 years of being a parent with him is perhaps more luck and more happiness than I could have ever imagined. I am grateful for every minute we had.

Her latest statement, posted Wednesday, included several references to the "lean in" philosophy and how she believes its meaning still holds true:

A colleague told me that his wife, whom I have never met, decided to show her support by going back to school to get her degree--something she had been putting off for years. Yes! When the circumstances allow, I believe as much as ever in leaning in.

And so many men--from those I know well to those I will likely never know--are honoring Dave's life by spending more time with their families.

She signed off the lengthy post by tagging it, "with Dave Goldberg" and quoting a lyric from the band U2:

"There is no end to grief . . . and there is no end to love." I love you, Dave.

Cr.CBS News

Facebook : More Secret & What Insecure People Post

 

 Facebook : More Secre

 Wow, It's Right or Wrong !!!

There’s the old saying that you can’t believe everything you read, yet many experts in the psychology field are saying that Facebook postings can offer insight into someone’s personality. The most recent study comes from Brunel University in London, which found that numerous Facebookers are either dealing with low self-esteem or have traits of narcissism.

Scientists have some very specific ideas about what you’re really saying in your Facebook updates.

Researchers provided 555 Facebook members with an online survey that measured the “Big Five” personality traits, which included extroversion, neuroticism, openness, agreeableness and conscientiousness. Self-esteem and narcissism were also analyzed. After gathering the data, the psychologists concluded that frequent updates about: 

 

 

• One’s romantic partner most likely indicates a person who has low self-esteem
  
• Personal and professional achievements most likely indicates a person who is a narcissist being that they’re seeking “attention and validation from the Facebook community”
  
• Healthy eating habits and exercise regimes also indicates a person who’s a narcissist since their likely goal is to receive compliments on their appearance

According to study author Dr. Tara Marshall, sometimes the narcissists’ behavior works to their advantage. “Although our results suggest that narcissists’ bragging pays off because they receive more likes and comments to their status updates, it could be that their Facebook friends politely offer support while secretly disliking such egotistical displays,” she said in a formal statement. 

However, these findings from Brunel University are not the first that connect Facebook postings with personality traits. A study released from University of Florida found that one Facebook behavior was linked to levels of narcissism — the rating someone gave their own profile shot. While this was true for both men and women (the higher their self-rating of attractiveness, the higher the chances of narcissism), they added that the frequency of status postings in females can also predict narcissism. 

Then there’s previous research from The University of Kansas , which found that people who tend to be more agreeable post less often, people who are more open-minded are less likely to respond to other people’s updates yet will post more often about political issues and those who are conscientious tend to agree more often with other’s updates.

As for the people who rarely offer status updates yet log in for more hours than the typical Facebook user … according to a study conducted by University of Alabama Huntsville, these members fall into the shy category. 

When it comes to overall Facebook use, other research has shown that excessive time online can damage relationships, make you less happy and even be difficult for those suffering from self-esteem issues.

Jacqueline Hornor Plumez, PhD, a psychologist and author of The Bitch In Your Head, tells Yahoo Health she is not surprised the terms “narcissism” and “low self-esteem” have been linked together, as seen in numerous studies on Facebook, including the latest one from London. “The interesting thing is that people who have low self-esteem and people who narcissists are really two sides of the same coin,” she explains.

 “While it appears to be that narcissists think they’re superior, in fact, it’s a defense against their feelings of inferiority. And they are both based on the fact that both types of people are highly self-critical.” 

And while she stresses there’s nothing wrong with sharing the happenings in your life — “My husband surprised me with roses!” “I’m so proud of my daughter!” “Looking good in my new size 4 jeans!” — Plumez says making these types of announcements on social media usually boils down to someone’s need for attention. 

“There’s a huge difference in the way you feel when you sit down with a good friend over a cup of coffee and share what’s going on with your life versus sitting in your office or in your bedroom posting on Facebook and hoping to get Likes, comments and praise,” she states. “The motivation is the same, but it’s like eating junk food versus something nutritious.”

And same goes for the frequent postings that include selfies. “I think it’s a longing for connection,” says Plumez. 

“I know many people today are highly self-critical. And that self criticism is a nasty, circular process: You criticize yourself, which makes you feel lonely and unworthy of real relationships and love, and then you go and try to find the praise—but it doesn’t really feel that wonderful.” 

She adds that while Facebook and other forms of social media can be “mildly interesting” in terms of discovering what other people are up to, she doesn’t advise using it to obtain a self-esteem boost. “One of the famous psychologists named Alfred Adler said that mental health is a combination of self-esteem and altruism,” she says.

 “If you just try to get your self-esteem by somehow feeling superior, it isn’t going to feel good. You have to have that connection of caring about other people. And I think that Facebook, while it appears to be connecting everybody, can be isolating.” 

Cr.Yahoo, ข้อมูลอัพเดท

Comcast Gets Social to Shake Bad Customer

a Comcast cable truck works in front of a home in Mount

 Comcast is adding more social media representatives as it tries to work on its reputation for inefficient, unresponsive or just plain rude customer service.

It is tripling the size of its social media team to 60, and could add more. That's just a tiny percentage of the thousands of customer service people it has. But answering people faster on Twitter and Facebook is part of an overall push to improve customer service.

The country's biggest cable provider is promoting its customer service efforts as regulators weigh whether to allow Comcast to buy the No. 2 cable company, Time Warner Cable, in a $45 billion deal that would create an Internet and cable giant. The combined company would serve nearly 30 percent of cable TV subscribers and more than half of high-speed Internet subscribers.

That's raised an outcry from consumer advocates who say the combined company would have too much control over the country's Internet access.

And the company's reputation for treating customers badly — calling them names, making it difficult to cancel service, requiring multiple visits, calls and emails to fix problems, tacking on fees, passing customers from call center employee to employee — hasn't helped it sell the deal to the public.

The company has a "multiyear road map" to fix its problems, and "still has a lot of work left to do," said Tom Karinshak, the senior vice president of customer service for Comcast Cable.

Comcast's spending on customer service has increased in the past few years, rising about 5 percent in both 2013 and 2014, to $2.21 billion last year.

Comcast Corp., which is based in Philadelphia, announced its social media push on Monday. It aims to answer complaints on Facebook, Twitter and possibly other forums in 30 minutes. It now often takes far longer than that — more than a week for many recent answers to customer complaints with its @ComcastCares service account. DirecTV, a satellite TV competitor,Android TV Box, and other big cable companies Charter and Time Warner Cable have recent replies on Twitter that come within a day or just hours of a complaint.

As for other improvements, Karinshak said Comcast has added more appointment hours in evenings and weekends, let customers return equipment at UPS stores and been able to reduce the number of times technicians have to make multiple service trips to fix problems.
For customers on the phone, Comcast said a change in its computer systems lets employees spend less time on data entry.

The company is also testing an app that lets people know how far away a technician is and shows a picture of the technician. It is also working on redesigning its bills and simplifying promotional packages — the cheaper prices you pay for a limited time after signing up.

Cr.ABC News, Android TV Post